About us

PROFESSIONAL CUSTOMS CLEARING AGENTS IN CANADA – A.E. HORNE & SON LTD

We can release your package nationwide using Canada Border Services Agencies computer software systems, so shipments will not be delayed and get from your supplier to your door efficiently. Contact our professional customs clearing agents in Canada today.

TRACK YOUR SHIPMENT

Stay updated on your shipment.

Web login

The Web Login is a customer portal that grants our clients access to shipments from their accounts. It offers real-time updates on incoming shipments we're handling, as well as reports and related documents.

PARS verifier

To check the status of a PARS number, please kindly use the input form on our website.

Testimonial

What Our Client Say

Our clients have shared their experiences, thoughts, and suggestions with us, which we have considered and used to develop our business model.

Jimmy Ma profile picture
Jimmy Ma
4 years ago
Service is excellent. Agents are knowledgable and professional.Highly recommended.
Trev Art profile picture
Trev Art
7 years ago
Chris Downey profile picture
Chris Downey
7 years ago
I've used A E Horne on many occasions and have always enjoyed dealing with them. Not only are they friendly and helpful but they always save me time and money.
Joshua Whalen profile picture
Joshua Whalen
8 years ago
Deal with AE Horne and Sons on a regular basis. Great service - friendly people. I would recommend anyone to use them for your brokerage needs.
C Mack profile picture
C Mack
9 years ago
Great company who helped us out very quickly when we found out at the last minute we were supposed to have arranged a broker for a very important shipment. Very pleased with the level of service! We will be using A E Horne & Son for any future importing and would highly recommend to all!
Scott Turner profile picture
Scott Turner
9 years ago
Terrible experiences with AE Horne's brokerage. Twice now, they have not kept track of our shipment and let it go into Bond. Once released, the shipments arrived damaged beyond repair, items removed from cardboard packaging and placed bare on the pallet....We will not be shipping to Canada anymore from our experiences and would not recommend this company.

how we work

Exceptional Customer Service is our top priority. As a small company, we are uniquely positioned to provide personalized and attentive service to our clients. Despite our size, we offer a comprehensive range of services that rival larger corporations, all delivered with exceptional care and attention.

our SERVICES

Here are the services we offer:

Web login

The Web Login is a customer portal that grants our clients access to shipments from their accounts. It offers real-time updates on incoming shipments we’re handling, as well as reports and related documents.

PARS verifier

To check the status of a PARS number, please kindly use the input form on our website.

TRACK YOUR SHIPMENT

Stay updated on your shipment.

FREQUENTLY ASKED QUESTIONS

Here are answers to some frequently asked questions about customs clearing agents in Canada:

Importers must typically provide a commercial invoice, bill of lading or airway bill, packing list, and any applicable permits or certificates. A.E. Horne & Son Ltd can assist with document verification before submission to the Canada Border Services Agency (CBSA).

Clearance times vary based on shipment type, completeness of documentation, and applicable duties or taxes. Most compliant shipments clear within 24 to 72 hours. Delays may occur due to inspections or missing information.

Yes. Canada imposes duties and the Goods and Services Tax (GST) on imports. Our team endeavours to provide accurate duty and tax estimates based on tariff classifications and current CBSA guidelines.

Yes. We provide customs brokerage services for commercial entities and individuals, ensuring compliance with federal import regulations.

We offer shipment status updates through direct contact and electronic tracking systems. Clients may request updates by phone or email using their shipment reference number.

If you need further assistance, please contact A.E. Horne & Son Ltd. As customs clearing agents in Canada, our objective is to support clients with timely, compliant, and efficient service.

CONTACT US TODAY!

A.E. Horne & Son Ltd provides reliable services as customs clearing agents in Canada. Our team aims to ensure that importers and exporters receive timely, compliant, and efficient customs brokerage support. We understand that navigating customs procedures can be complex, and we strive to simplify the process by offering accurate and transparent communication at each stage of the shipment lifecycle. Call us today.

Our office remains accessible during regular business hours to support customs clearance, document submission, tariff classifications, and shipment tracking enquiries. We encourage clients to include their shipment reference number or relevant documentation in their enquiry to ensure a timely response.

Get in touch

We can release your package nationwide using Canada Border Services Agencies computer software systems, so shipments will not be delayed and get from your supplier to your door efficiently.

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